Shipping policy

Shipping Policy – GamingWarehouse.com.au

At Gaming Warehouse, we aim to deliver your gaming gear quickly and reliably. Our products are shipped directly from our trusted third-party suppliers via Dropshipzone, ensuring you have access to a wide range of gaming products at the best prices.

Shipping Locations

We currently ship Australia-wide. At this stage, international shipping is not available.

Processing & Dispatch Times

  • Orders are typically processed within 1–3 business days.

  • As we use multiple suppliers through Dropshipzone, your order may be dispatched from different warehouses. This means items may arrive separately, even if ordered together.

  • You will receive tracking details once your item has been dispatched.

Estimated Delivery Times

  • Metro Areas: 3–7 business days.

  • Regional Areas: 5–10 business days.

  • Remote or rural deliveries may take longer depending on the courier network.

Please note: Delivery times are estimates provided by our suppliers and couriers. We cannot guarantee exact delivery dates, especially during peak periods or unforeseen courier delays.

Shipping Fees

  • Shipping costs are calculated at checkout and may vary depending on the size, weight, and supplier of the product.

  • Some items may qualify for free shipping, which will be clearly displayed on the product page.

Multiple Shipments

Because items are sourced from multiple suppliers, your order may be split into separate deliveries with different couriers and tracking numbers.

Delivery Conditions

  • We use third-party couriers, and delivery is subject to their schedules and policies.

  • Couriers may require a signature upon delivery. If you are not home, your parcel may be left in a safe location (if available) or redirected to your local collection point.

  • Gaming Warehouse is not responsible for delays caused by courier networks, incorrect delivery addresses provided by customers, or circumstances outside our control.

Order Tracking

Tracking details will be provided via email once your order has been dispatched. You can track your order directly through the courier’s website.

Lost or Damaged Items

If your order arrives damaged or does not arrive within the expected timeframe, please contact our customer support team at support@gamingwarehouse.com.au. We will liaise with the supplier and courier to resolve the issue.